About Us
Our website is accessible at: www.ultravape.co.uk. When you interact with our site, we collect and utilise personal information as outlined in this Privacy Policy, effective as of December 10, 2024. Please read this policy carefully. We recommend keeping a copy for your records, along with any future updates that may be issued.
Data Collection
We collect personal information only when voluntarily provided by you. This occurs when you engage with our website’s features, contact us via email, phone, or social media, complete forms, or make a purchase. All collected data will be used in accordance with this Privacy Policy and for the stated purposes at the time of collection.
You are not required to provide personal information to browse our website. However, specific services, like making a purchase, require personal details for transaction completion.
Types of data we may collect:
- Your email address
- Your mailing address
- Your phone number
- Your IP address and computer specifications
- Information on website usage
- Details about your mobile device, such as geographical location
- Product preferences based on prior purchases
When registering or using specific features, such as account creation, you may need to provide your name, email, phone number, and address. We use this information for identification, support, and e-commerce transactions.
Age Restriction
Our website is not intended for individuals under the age of 18. Age verification is required before accessing the site. We do not knowingly collect information from those under 18 years of age.
Use of Your Data
- Personally Identifiable Information
We value your privacy and will only share your personal data as described in this policy, with your consent, or when required by law. In certain cases, we may share your information with third parties for purposes such as service provision, communication, business operations, advertising, or compliance with legal obligations. - Non-Personal Information
We may share aggregated, non-identifiable data with third parties, including advertisers and publishers, to analyse trends, service usage, or sales patterns.
Marketing
If you’ve opted into marketing communications, we may use your email to send promotions, updates, and advertisements. You consent to receive marketing material by subscribing to our emails or opting in during interactions with our website.
Emails may include third-party promotional content, such as manufacturer offers. If you prefer not to receive marketing emails, indicate this preference during checkout or opt-out at any time by clicking the “unsubscribe” link in our emails.
Once you’ve opted out, your details will be placed on a suppression list to prevent further marketing communications.
Cookies
We use cookies to enhance your experience, improve our services, and facilitate targeted advertising. Cookies allow us to:
- Remember your preferences for future visits
- Analyse website traffic and usage patterns
- Provide personalized browsing experiences
Examples of cookie usage:
- When leaving a comment, you can save your details in cookies for convenience. These last for one year.
- Temporary cookies check your browser’s cookie acceptance when you visit our login page.
- Login cookies save your login details and preferences for up to two weeks, unless you log out.
Cookies are secure and non-invasive. Most browsers let you adjust cookie settings. However, disabling cookies may limit certain features on our website.
Updates to Your Information
You can update your personal information and contact preferences by logging into your account on our website. For further changes or corrections, contact us at sales@www.ultravape.co.uk
Embedded Content from Other Websites
Our website may feature embedded content (e.g., videos, articles). This content behaves as if you were visiting the originating site, which may collect data, use cookies, or track interactions.
Contact Us
For any concerns or questions about how we handle your data, email us at sales@www.ultravape.co.uk